The closing process in buying or leasing a vehicle contains many steps and options. This client requested a map of his process so no steps would be forgotten. He recognized a visual process summary would be a great reminder for himself and a great depiction of expectations for his customers.
We’re talking about cars here, so yes…the closing journey is a road! The steps and options for the happy family are laid out sequentially in an easy to follow and see at-a-glance illustration.
This was a studio map completed in a 22” x 34” format that was framed and hung on the wall across from the desk of the sales person …for easy viewing during the closing process.